How To Setup Facebook Messenger On Your Listing

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In this guide we will provide you with a detailed walk-through on how to add Facebook Messenger on your listing.

If you encounter any issues during this process, or require further assistance; please feel free to contact us.

Step 1 – Creating A Facebook App

If you have already created an app for Facebook Page Integration; please skip this step. You can use a single app for both integrations.

 

TWI Add FB App

 

  • Create a new App ID by adding the following details to the presented form fields.
    • Display Name – This is the application’s name. You can give it a name such as; “The Wedding Inventory”, etc.
    • Add a contact email address.
  • Click/Tap on “Create App ID.

 

TWI Add FB App Create App ID

 

  • On the next page; navigate to “Settings” > “Basic” in the left sidebar menu.
  • Your new App ID will be displayed as highlighted on the image below.

 

TWI Add FB App Copy App ID

 

Keep this tab open as you will need to copy your App ID in “Step 4”.

 

Step 2 – Getting Your Facebook Page ID

  • Visit your Facebook Page.
  • Click/Tap on the “About” item in the left sidebar menu.
  • Scroll down until you find your “Page ID”

 

TWI FB Messenger Page ID

 

Keep this tab open as you will need to copy your Page ID in “Step 4”.

 

Step 3 – Whitelisting The Wedding Inventory Domain

  • Click/Tap on the “Settings” item in the top menu.

 

TWI FB Messenger Settings

 

  • Click/Tap on the “Messenger Platform” in the left sidebar menu.

 

TWI FB Messenger Platform

 

  • Scroll down to the “White-listed domains” heading.
  • Add “https://www.weddinginventory.co.za” and “https://weddinginventory.co.za” (without quotation marks) to the field below.
  • Click/Tap on the “Save” button below.

 

TWI FB Messenger Whitelist Domains

 

Step 4 – Adding Your App & Page ID’s To Your Account

  • Log into your account on The Wedding Inventory Website.
  • Click/Tap on the user menu in the primary navigation menu.
  • Click/Tap on the “Dashboard” menu item.

 

TWI Add FB App And Page Dashboard

 

  • Click/Tap on the “Edit Profile” button near the top of your user dashboard.

 

TWI Add FB App And Page To My Account

 

  • Scroll down to the “Facebook Chat Settings” section on your profile page.
  • Add the App ID you created in “Step 1” to the “Facebook API ID” field.
  • Add your Facebook Page ID; attained in “Step 2″ to the Facebook Fanpage ID” field.

 

TWI Add FB App And Page To Profile

 

If you would like to embed your Facebook Page on your listing/s; please view our guide (new tab).